SCRIPTS OF THE AUDIO RECORDINGS

 

Operator: Good morning. Hawkes Engineering. Can I help you?

Mr. Weston: I’d like to speak to Mr. James Marsh, please. I think it’s extension forty-seven.

Operator: Who’s calling, please?

Mr. Weston: My name is Weston. I’m from Plant Installations Limited.

Operator: Will you hold the line a moment Mr. Weston? I’ll see if Mr. Marsh is free.

Mr. Weston: Yes, thank you.

Mr. Marsh: Hello. Marsh speaking.

Operator: Oh, hello, Mr. Marsh. I’ve got a Mr. Weston from Plant Installations on the line. Can you speak to him now?

Mr. Marsh: Oh yes. Thank you. Put him through, please.

Operator: You’re through now, Mr. Weston.

Mr. Marsh: Hello, Mr. Weston. What can I do for you?

Mr. Weston: Good morning, Mr. Marsh. You’ll remember that our surveyor took another look at the floor of your main polishing shop last week.

Mr. Marsh: Yes.

Mr. Weston: Well I’ve just got his report, and I thought I’d let you know the result.

Mr. Marsh: Splendid. That was quick work.

Mr. Weston: Yes, it was quite quick, wasn’t it? And you’ll be pleased to know that he’s been able to confirm what he said in his original report.

Mr. Marsh: Has he? Oh, good.

Mr. Weston: Yes, he says that the subsidence hasn’t gone any further since he first inspected the floor, and that there’s no need to increase the strengthening measures he recommended.

Mr. Marsh: Well I’m very pleased to hear that, Mr. Weston. You’ve taken a load off my mind.

Mr. Weston: Yes, I’m glad that it won’t be necessary to hold things up on account of the floor. I’ll confirm all this in writing of course, but I thought that I’d let you know as soon as possible in the hope that we could agree on a definite starting date.

Mr. Marsh: Yes of course.

Mr. Weston: If we can fix that, then I can go ahead with arrangements here.

Mr. Marsh: Well it’ll take us about two days to finish off the outstanding work in the plating and polishing shops, and then you can have a free hand to begin your operations. How does that suit you?

Mr. Weston: Two days. That brings us to Thursday morning, doesn’t it?

Mr. Marsh: Thursday, yes.

Mr. Weston: And I did understand you to say that we could continue working at week-ends.

Mr. Marsh: Yes, that’s right.

Mr. Weston: Well in that case Thursday morning will suit us very well. I’ll put it in hand straight away.

Mr. Marsh: Good.

Mr. Weston: Now there is one other matter that I’d like to discuss briefly with you if you can spare the time. I’m not keeping you from anything, am I?

Mr. Marsh: No, I do have a meeting in about half an hour, but I’m at your disposal until then, so please carry on, Mr. Weston.

Mr. Weston: Well this is a point which concerns the outlet duct for the main ventilator.

Mr. Marsh: Ah, yes. You asked to be sent the final plans, didn’t you? Did you get those?

Mr. Weston: Yes, thanks. Your secretary sent them on to me. Now I see from the plans that you intend the duct to be placed alongside an existing chimney. Do you recall that?

Mr. Marsh: Mm. That’s right, Mr. Weston. Well what I’d like to know is whether the chimney’s strong enough to support the duct, or whether we shall have to construct independent supports. Now unfortunately, at the time of our survey, we didn’t think to inspect the chimney.

Mr. Marsh: No, of course, because at that stage we still hadn’t decided exactly where the duct was to go.

Mr. Weston: Quite. So can you give me any idea of the strength of the chimney? You see, if we can use it as a support and bolt the duct brackets directly to it, this’ll mean a simpler job and it should also save a certain amount of time.

Mr. Marsh: And it’ll be cheaper, too. Mr. Weston Yes, quite a bit cheaper, in fact.

Mr. Marsh: Mm. Well, all I can tell you at the moment is that the chimney was only built a couple of years ago, and is in good structural condition. What I can’t tell you, with any degree of certainty, is whether it’ll stand up to the kind of stress you’re proposing to put on it. As far as I can remember it’s a pretty strong job, so it should be all right.

Mr. Weston: Yes. Well it looks quite strong on your plans, but I can’t really tell, because they’re not sufficiently detailed.

Mr. Marsh: No. Well, look, Mr. Weston, I think we’d better not take any risks over this. I’ll call in a building expert and get him to examine the chimney, and perhaps you’ll be good enough to send me brief details of the loadings involved and the kind of brackets you’re thinking of using and so on. And I’ll put them in front of him and see what he thinks.

Mr. Weston: Yes, I can get that in the post this evening.

Mr. Marsh: You can? Fine.

Mr. Weston: Well, that answers my question, Mr. Marsh. Thank you very much.

Mr. Marsh: Not at all. And thank you for letting me know about the report so quickly. I’ll get things moving here, and we’ll expect your men to start work on Thursday morning.

Mr. Weston: Yes, they’ll be there. Goodbye, Mr. Marsh, I’ll be in touch again when the work’s started.

Mr. Marsh: Bye, Mr. Weston.

 

Michelle: Hello, you’ve reached the marketing department. How can I help?

Male: Yes, can I speak to Rosalind Wilson, please?

Michelle: Who’s calling, please?

Male: It’s Richard Davies here.

Michelle: Certainly. Please hold on and I’ll put you through.

Male: Thank you.

 

Michelle: Hello, marketing. How can I help?

Male: Could I speak to Jason Roberts, please?

Michelle: Certainly. Who shall I say is calling?

Male: My name’s Mike Andrews.

Michelle: Just a second – I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for you… Okay – I’ll put him through. Hang on a moment; I’m just putting you through.

 

- Hello, finance department.

- Hello, can I speak to Adrian Hopwood, please?

- I’m afraid he’s in a meeting at the moment. Can I help?

- No, I need to talk to Mr. Hopwood, I think. What time will he be out of the meeting?

- In about an hour. Can you call back later?

- Okay, I’ll do that.

- Or can I take a message?

- Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back.

- Can I take your number, please?

- Yes, it’s 5556872.

- 5556872. Okay, I’ll make sure he gets the message.

- Thanks very much for your help, bye!

- Goodbye!